Privacy Policy
Dr. Sami Suhail Sawan (“Dr. Sami Sawan,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal data when you visit our website, contact us, request an appointment, register for an account, or use services made available through our website.
We handle personal data in accordance with applicable laws and regulations in the Kingdom of Saudi Arabia, including the Personal Data Protection Law (PDPL) and its implementing regulations.
This Privacy Policy should be read together with our Terms & Conditions. Where consent is required by applicable law, we will request it in the appropriate manner.
Depending on how you interact with our website and services, we may collect:
- Contact information: Name, email address, telephone number, and information you submit through contact forms.
- Appointment and account information: Appointment requests, booking details, account registration information, and communications with us.
- Health-related information: Medical or treatment-related details you choose or are required to provide when seeking clinical services. Such information will be handled with appropriate care and in accordance with applicable requirements.
- Technical information: IP address, browser and device information, pages visited, access times, and website usage information collected through server logs, cookies, or similar technologies.
- Communication preferences: Newsletter subscriptions and your choices regarding marketing communications.
Please do not submit sensitive medical information through a general website contact form unless the form is specifically intended for that purpose.
We may use personal data to:
- Respond to inquiries and communicate with you.
- Manage appointment requests, registrations, and related administrative activities.
- Provide, coordinate, and follow up on requested clinical services where applicable.
- Maintain and administer our website and user accounts.
- Improve website performance, security, and user experience.
- Send newsletters or promotional communications where permitted by law and, when required, with your consent.
- Meet applicable legal, regulatory, professional, and recordkeeping obligations.
- Establish, exercise, or defend legal claims where permitted by law.
We process personal data only for appropriate purposes and on a lawful basis under applicable requirements.
We may disclose personal data when necessary to authorized personnel and service providers supporting our operations, such as website hosting, appointment management, communications, technical support, and secure data storage.
We may also disclose personal data to competent authorities when required by law or where otherwise permitted by applicable regulations.
We take appropriate steps, as required by law, to protect personal data shared with service providers. We do not sell personal data as part of our ordinary business operations.
Health-related information may be subject to additional protection under applicable Saudi laws and regulations. We limit the use and disclosure of such information to appropriate purposes and authorized recipients, subject to applicable legal, clinical, and professional obligations.
Submitting information through this website does not, by itself, establish a doctor-patient relationship. Please use the appropriate clinical or appointment channels when providing information needed for care.
Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website usage, and improve performance.
You may manage cookies through your browser settings. Disabling certain cookies may affect some website features. Where consent or other steps are required by applicable law for specific cookies or tracking technologies, we will follow those requirements.
Third-party tools integrated into the website may process information under their own privacy notices and applicable requirements.
We use reasonable organizational, technical, and administrative safeguards designed to protect personal data against unauthorized access, disclosure, alteration, loss, or misuse.
No online transmission or storage system can be guaranteed to be completely secure. We take appropriate steps to address security risks and handle personal data incidents in accordance with applicable requirements.
We retain personal data only for as long as necessary for the purposes for which it was collected, or as required or permitted by applicable law and relevant recordkeeping obligations. When retention is no longer necessary, personal data will be securely deleted, destroyed, or anonymized as appropriate and permitted by law.
Subject to applicable Saudi law and its exceptions, you may have rights to:
- Be informed about the collection and processing of your personal data.
- Access your personal data and request a copy, subject to applicable requirements.
- Request correction, completion, or updating of inaccurate personal data.
- Request destruction of personal data when the applicable conditions are met.
- Withdraw consent where processing is based on consent, subject to legal limitations.
To exercise your rights or raise a privacy concern, please contact us using the details in the “Contact Us” section below. We may need to verify your identity before processing a request.
If personal data is transferred or disclosed to recipients outside the Kingdom of Saudi Arabia, we will handle the transfer in accordance with the PDPL and applicable regulations governing transfers of personal data outside the Kingdom, including any required conditions, safeguards, and assessments.
Our website may contain links to third-party websites or services, including appointment-booking tools and social media platforms. We do not control the privacy practices of independent third parties. Please review their applicable privacy notices before submitting personal data through their services.
Where personal data relating to a child is collected, we will handle it in accordance with applicable Saudi laws and regulations, including any requirements relating to parental or legal guardian consent or authorization. We do not intend for this website to be used to submit children's personal data through inappropriate channels.
We may update this Privacy Policy to reflect changes in our practices, website features, or legal obligations. Any updated version will be published on this page with a revised “Last Updated” date. Where required by law, we will provide additional notice or seek consent for relevant changes.
For questions about this Privacy Policy or to exercise your applicable privacy rights, please contact:
Dr. Sami Suhail Sawan
Email: info@drsamisawan.com
Telephone: 050-323-6363
Address: Clay Clinic, 444 Building, King Abdulaziz Road, Ash Shati District, Jeddah 23513, Saudi Arabia